Any EU exhibitor that intends to transport their own goods with them to the UK should obey the same rules as if they were using a third party transport company and they would need to arrange export entry from the original country (ideally prior to arrival at the EU exit port). If they arrive at the EU exit port without the export customs entry and other applicable documents (customs invoice, permits, export licences, health certificates), they will not be permitted to transport the goods to the UK.

International exhibitors planning to send goods via courier from outside the EU, should not send directly to the venue but to a permanent address of a company with a registered EORI number (like ILS). On the courier document, the destination import duties and taxes MUST be prepaid to the senders account. Should you require further information / assistance, please contact ILS (email: jl@i-l-s.co.uk)

In order to assist exhibitors, ILS operate a courier receiving service. For a small amount per package they will receive, check, label and deliver your goods to your stand. Please ensure that you book this service with ILS and send them the courier note in order that they may be able to track your goods down. Please note if no-one is on your stand, the courier will automatically be diverted to ILS onsite.

ILS has a wide variety of specialist exhibition forwarding agents throughout the world, they can offer solutions to your exhibitors in their own language, they also have a great knowledge of customs formalities throughout the world, how long goods take to get to the destination and how exhibitors can work within their budget. The sooner we are able to talk to overseas exhibitors, the sooner we can offer them solutions. ILS also has a guarantee in place with HMRC, this allows us to import exhibition goods without having to pay the duty and VAT, providing we export the goods after the exhibition.

Exhibitors from outside the UK can apply for a UK EORI number via the HMRC website (www.gov.uk), the process normally takes around 2 weeks and they will be eligible to reclaim the VAT on any permanently imported goods directly with UK customs authorities (HMRC), not via Easyfairs or ILS. Alternatively, ILS can arrange importation into the UK under their EORI number but VAT reclaim would not be possible.

For any goods that are for temporary import into the UK, exhibitors using their own EORI number would need to pay duties and VAT on deposit to HMRC and then reclaim would be on re-export directly with HMRC. Alternatively, ILS have a guarantee account with HMRC and they can suspend payment of duties and VAT under re-exportation of the goods (ILS would need to arrange services, in order to use this account).

If you plan to exhibit a large or heavy piece of equipment or vehicle, please contact ILS at the earliest time. Heavy Lifts by crane or forklift will be scheduled in advance. ILS will schedule move-in and move-out of any large and heavy exhibits.

ILS have been appointed as our handling company. They are the preferred contractor for freight forwarding and storage, please contact them on Tel: +44 (0) 24 7633 7955 or jl@i-l-s.co.uk 

It is not permissible to store packing materials (cases, pallets etc.) in the hall. ILS will operate an empty case storage service: they will tag, remove, store and return your empty packing materials on request. Please order this service in by contacting the team on Tel: +44 (0) 24 7633 7955 or jl@i-l-s.co.uk . You must not store any packing materials (cases, pallets etc.) behind your stand, as this will cause a fire hazard. any items seen to be stored behind stands will need to be removed.